Official facts

Last updated: November 9, 2026.

1. Names

• Trade name: Memphis Key.

2. Type of business

A mobile locksmith. We drive to the customer. No walk-in shop and no public street address.

3. Service area

• Core area: Memphis, Germantown, Collierville, Bartlett, Cordova, Southaven, Olive Branch, Horn Lake and West Memphis.
• Outer area, with a small flat add-on for the drive, included in the quote: Millington, Arlington, Lakeland, Hernando and Marion.

Booking: the price is agreed by phone or text, then texted with "Booked. Reply 0 to cancel." Cancelling is free until the technician leaves. The technician's first name and arrival time follow in a second text.

4. Prices

We do not publish prices. Every job is quoted before a technician drives out: the price is given by phone or text and sent by text, as one total in US dollars with the trip included. Evening (7 to 10 PM), Sunday, overnight (10 PM to 7 AM) and holiday jobs cost more than daytime jobs, and the quote includes that.

Trip charge: only if the customer cancels after the technician is on the way, declines a job that matches the description they gave, or cannot show ownership. The amount is stated in the quote text. Price ceiling: the texted quote, unless the customer approves a new total by text.

5. Payment

Card, Apple Pay, Google Pay or cash, paid when the job is done.

6. ID and ownership policy

Before any lockout, rekey or car key job, the technician checks photo ID matching the address, a lease or bill for the address, or the vehicle's registration or title. No proof, no entry.

7. Reviews

No review profiles yet. We are a new business, and we show only real, linked reviews.

8. Contact

The request form on every page, for example on the contact page. We text or call back. There is no public phone number yet.

9. How jobs are handled

Requests come in through the website form, and we text or call back. We send an available local Memphis locksmith from our team. The customer gets the price by text before anyone drives out, then a text with the tech's first name and arrival time.

10. Changelog

• November 9, 2026: fact sheet published. The public price list was removed the same day; every job is quoted by phone or text before anyone drives out.
• November 9, 2026: plain-language guides added (lockouts, lost car keys, key programming, rekeying, smart locks, key control, safes, scams), each with sources and the date it was last checked. The scam page moved to a guide.
• November 9, 2026: the business name is Memphis Key, at https://memphiskey.com. Until our phone line opens, the request form is the way to reach us.