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Lock repair in Memphis: sticking locks and broken keys

A key that sticks, a deadbolt that will not throw, or half a key left in the lock. Most of these are fixed on the spot, often without a new lock.

No surprises

Price first, by text, before we drive.

You never pay more unless you approve a new total by text. How it works.

We text or call you back with the all-in price, before anyone drives out.

Why won't my key turn, and what fixes it?

Usually a worn key, dirt in the pins, or a sagging door that makes the bolt hit the strike. Cleaning, a fresh key or moving the strike fixes most of them.

What you noticeUsual causeUsual fix
Key goes in but will not turnWorn key, dirt in the pins, or the wrong keyClean and lube, or cut a fresh key from the lock
Deadbolt only locks if you push or pull the doorDoor has sagged; bolt hits the strike plateAdjust or move the strike. No new lock needed
Key snapped off insideOld, cracked or bent keyPull the piece out and cut a new key
Knob or lever hangs looseLoose or broken spindle screws or springTighten or replace the inner parts
Lock spins all the way roundBroken cam or tailpieceReplace the cylinder or the lock

What should I do if a key breaks in the lock?

Leave the piece where it is unless a good part sticks out, and never use glue or the other half of the key.

Once the piece is out, the tech can cut a new key from the lock or the broken halves, so you are not left with a lock and no key.

What lubricant should I use on a lock?

A dry graphite or a lubricant made for lock cylinders: a small puff into the keyhole, then work the key a few times.

Avoid thick grease and household oil in the keyhole; they hold dust and gum up the pins over time.

Should I repair, rekey or replace the lock?

Keep it if it works once cleaned or adjusted, rekey it if keys you don't control are out there, and replace it if it is cracked or parts are no longer made.

See rekeying and lock replacement. The tech texts both prices before doing either.

Questions people ask

Can you get a broken key out of a lock?

Yes, in nearly every case, with extractor tools and without damaging the lock. A new key can be cut on the same visit, and both go in one quote.

Repair or replace a deadbolt?

Repair if it works smoothly once adjusted or cleaned. Replace it if it is cracked, rusted through or spins freely. You get both prices by text first.

Why does my deadbolt only lock when I push the door?

The door has sagged or shifted, so the bolt hits the edge of the strike plate. Moving or adjusting the strike usually fixes it without a new lock.

Why won't my key come out of the lock?

Usually the key is not fully back in the upright position, or the key or pins are worn. Don't force it with pliers; a bent key can snap inside, which is a bigger job.

What does lock repair cost?

Most repairs are small jobs: cleaning the pins, moving a strike or pulling out a broken key. If parts are needed, the tech shows you and texts the total before starting.

Send us your details

Tell us what happened and we'll text or call you back with the all-in price. Got a photo of the lock, key or VIN sticker? Reply to our text with it.

For example: the car make and model, or the kind of lock.